FOCUS SERIES
Series Editor Jean-Charles Pomerol
First published 2016 in Great Britain and the United States by ISTE Ltd and John Wiley & Sons, Inc.
Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms and licenses issued by the CLA. Enquiries concerning reproduction outside these terms should be sent to the publishers at the undermentioned address:
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© ISTE Ltd 2016
The rights of Saoussen Krichen and Sihem Ben Jouida to be identified as the authors of this work have been asserted by them in accordance with the Copyright, Designs and Patents Act 1988.
Library of Congress Control Number: 2015954429
British Library Cataloguing-in-Publication Data
A CIP record for this book is available from the British Library
ISSN 2051-2481 (Print)
ISSN 2051-249X (Online)
ISBN 978-1-84821-871-0
A supply chain (SC) is a network of different entities or nodes (suppliers, manufacturers, distribution centers, warehouses, stores, etc.) that provide materials, transform them into intermediate or finished products and deliver them to customers to satisfy market requests. Among others, two main factors characterize an SC node: the demand and the productive capacity. The definition of these parameters usually requires a huge effort in terms of data collection. In effect, the information management related to demand and productive capacity is a very complex task characterized by a great number of critical issues: market needs (volumes and production ranges), industrial processes (machine downtimes and transportation modes) and supplies (part quality and delivery schedules). The market demand and the productive capacity also generate a flow of items and finances toward and from the SC nodes. Needless to say, the SC management takes care of the above mentioned issues, studying and optimizing the flow of materials, information and finances along the entire SC. The main goal of a SC manager is to guarantee the correct flows of goods and information throughout the SC nodes to ensure the right goods are at the right place at the right time.