Cover Page

Series Editor
Jean-Paul Bourrières

Automation Challenges of Socio-technical Systems

Edited by

Frédéric Vanderhaegen

Choubeila Maaoui

Mohamed Sallak

Denis Berdjag

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Introduction

Sociotechnical systems have been studied under different names: human–machine systems, multi-agent systems, systems of systems, complex systems, cyber-physical and human systems. Research studies on such systems encounter similarities in the problems associated with their design, analysis or evaluation. So, is it their level of complexity that justifies human presence or is it the presence of humans that makes them complex? Two themes of research are currently ongoing: one that studies human behaviors to gain a better understanding of their complexity and to provide them with better assistance, and another one that focuses on automation in order to avoid this complexity.

The chapters of this book bring together the two types of contributions and result from the work of various research groups:

The challenges described in this book are grouped into five parts: perceptual capacities, cooperation and task sharing, system reliability, decision modeling and supports, and innovative design. Each part includes two chapters that present key contributions responding to the challenges of automation in sociotechnical systems.

Part 1 proposes challenges in relation to the perceptual capacities of a sociotechnical system. Chapter 1 proposes a new approach to detect perceptual blindness. It is based on the synchronization of events such as the occurrence of visual and auditory alarms with heartbeats. Chapter 2 is a multimodal interdisciplinary approach to engineering of multidisciplinary systems. It explains the advantage of multiphysical systems of interaction to facilitate the sensorial perception of human operators in exploratory contexts of industrial maintenance or supervision.

Part 2 focuses on the use of automated systems and the role of human operators interacting with these systems as part of human–machine cooperation and the task sharing. Chapter 3 proposes a new context to analyze the trading of authority between humans and machines. This is divided into different levels such as delegation, distribution, sharing or contractualization, and is associated with the definition of degrees of automation of new control or supervision systems in the field of air traffic. Chapter 4 develops the concept of transparency in the design of autonomous vehicles. Application of this concept allows for an easier understanding of the operation of autonomous systems and an increased awareness of the current situation among drivers.

Part 3 is based on the principles of technical or human reliability. Chapter 5 is a feasibility assessment of the design of an autonomous vehicle by taking into account the probabilities of possible sensor failures that give redundant information about the environment. Chapter 6 gives details of the new PRELUDE method based on a graphical model for the calculation of human reliability from various factors and from the acquisition of expert knowledge.

Part 4 includes two contributions to modeling of sociotechnical systems and decision support. Chapter 7 proposes a fuzzy model as an aid to decision construction in an uncertain environment, applied to the command, control or regulation of transport systems. In Chapter 8, the concept of human stability is associated with the resilience of sociotechnical systems. Modeling of this, and demonstration of its advantage, are illustrated in the context of a simulation of railway operations.

In Part 5, examples of innovative design are proposed. An item of smart clothing is developed in Chapter 9. Its use is illustrated in a context of management of crises with the participation of rescue teams. Chapter 10 describes active pedagogy modules dedicated to innovation in transport.

Introduction written by Frédéric VANDERHAEGEN, Choubeila MAAOUI, Mohamed SALLAK and Denis BERDJAG.

PART 1
Perceptual Capacities