Details

This is the most detailed practical guide to the search and selection of personnel, addressed primarily to recruitment managers and employees of recruitment agencies. Tatyana Baskina, the author of the book, considers the whole range of professional HR issues in the sequence of their occurrence before the "HR officer" in the process of real recruitment: - from discussing an open vacancy with a line manager to searching for suitable candidates in print and electronic media and the Internet; - from the analysis of the received resumes to the telephone interview and its specifics (recruiting call rules / company presentation and vacancies / qualification questions / objection handling techniques, etc.); - from a personal interview and its specifics (interview format / questions to be asked / verbal and non-verbal behavior of the candidate, etc.) to the decision-making process based on its results and presentation of the candidate to the line manager. The book also contains an analysis of typical recruiter mistakes, answers to frequently asked questions about the technology and prospects of classical recruitment, and many applications (a glossary of terms, examples of questions for personal interviews, sample vacancy text for placement in the media and the Internet, a form for preparing a line manager for an interview with candidate, etc.).